The Art of the Turnaround: Creating and Maintaining Healthy Arts Organizations

After hearing a short interview on NPR with author Michael M. Kaiser about his work on saving arts organizations on the brink of disaster, I was intrigued enough to buy his new book The Art of the Turnaround.
Although his book was written before our current era of bailouts and mortgage meltdowns, I hoped his work experiences from the mid-1980s to around 2007 might offer some assistance to arts organizations facing the current economic crisis.
In a nutshell, Kaiser's magic formula for success is: "Good art, well marketed."
Though succinct, this is an important point, since it's a bit counter intuitive. Indeed, many local organizations today are opting to do less with less and praying that people still come--a recipe for extinction according to Kaiser.
At the beginning of the book, Kaiser offers his "ten rules" for orchestrating a turnaround of a failing organization that he believes will also aid in maintaining a healthy status quo. My favorites were:
- You Cannot Save Your Way to Health
- Focus on Today and Tomorrow, Not Yesterday
- There Must Be Only One Spokesman
- The Message Must Be Positive
Some readers might find the case studies a bit repetitive, but as Kaiser points out in his opening sentence, "All turnarounds are different and yet all turnarounds are the same."
Despite the seriousness of the topic, I laughed out loud several times, and found myself paraphrasing the book in meetings at the Museum. I also enjoyed learning more about the workings of organizations that primarily produce dance and operas, and despite the differences with the medium, I was able to discern connections and applications to what we are doing at the Florence Griswold Museum.
The book may not solve everyone's current challenges, but it definitely gives a banquet of food for thought.
For more specific advice on what organizations can do during the current economic crisis, visit Kaiser's website at www.artsincrisis.org





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You can hear the NPR story on Michael Kaiser here:
http://www.npr.org/templates/story/story.php?storyId=106533853